Vantive, a global leader in vital organ therapy, is seeking a Sr. Executive – Post Market Surveillance to join its Quality team in Gurgaon. This role is critical in monitoring and managing renal product complaints, ensuring compliance with global regulatory standards (including Japan PD complaints), and improving patient safety through timely investigations and reporting.

Key Responsibilities:

✔ Own and manage Japan Renal PD complaints, ensuring KPIs are met.
✔ Coordinate with global Quality teams for complaint investigations, Due Diligence updates, and CMS (Complaint Management System) tracking.
✔ Log and process complaints in Trackwise-CMS within defined timelines.
✔ Review complaints for procedural compliance and regulatory reporting requirements.
✔ Collaborate with Quality Engineers & Technical Service teams for service-related complaints.
✔ Prepare and share weekly reports on APAC complaints and pending Due Diligence.

Qualifications & Skills Required:

• Bachelor’s/Master’s in Pharmacy, Life Sciences, Biomedical Engineering, or related field.
• 3+ years in Post Market Surveillance, Quality Assurance, or Medical Device/Pharma Complaints Handling.
• Experience with Trackwise or similar Complaint Management Systems (CMS).
• Knowledge of FDA/EMA/PMDA regulations (preferred).
• Strong analytical, communication, and reporting skills.

About Vantive

Vantive is a pioneer in kidney care and vital organ therapy, with 70+ years of innovation in improving dialysis and patient outcomes. The company is expanding into digital health solutions and advanced therapies, aiming to extend and enhance lives globally.

Why Join Vantive?
✅ Work on life-saving therapies with global impact.
✅ Collaborative, mission-driven culture.
✅ Career growth in a fast-evolving medical field.

How to Apply

Application Link